Privacy Policy

Haven Home App | Last Updated: 2/19/2026

---

Information We Collect

Personal: Name, email, phone number, date of birth (required for account)

Property: Address, property details, photos, projects, tasks, materials, costs, documents

Automatic: Device info, usage analytics, authentication logs

---

How We Use Your Information

• Provide and improve the app’s property management and AI assistant features
• Account management, support, and security
• Service notifications and communications

---

AI Features

The AI assistant can access your property data to provide personalized help. Your data is not used to train AI models. You can delete chat history or opt out of AI features.

---

Data Security

• All data encrypted in transit (TLS) and at rest (AES-256)
• Stored in secure US-based cloud infrastructure
• User data is isolated — you can only access your own data

---

Your Rights

• Access & Export: View and download your data
• Edit: Update your information anytime
• Delete: Remove data or delete your account
• Control: Manage sharing settings for your properties

---

Data Retention

Data is retained until you delete it or your account. After account deletion, data is removed within 30 days (except authentication logs retained 90 days).

---

Contact

Privacy questions: privacy@haven-homeapp.com
Security issues: security@haven-homeapp.com

---

This app is not intended for children under 13.